DON'T JUST TAKE OUR WORD FOR IT
BREWDOG
Global craft beer brand 100+ bars worldwide 200+ more bars in pipeline
LUCKY VOICE
80% pre-book sales mix 6 karaoke venues across London and expanding
MOSAIC PUB & DINING
A collection of 20 pubs from Birmingham to London and across the south east of England
HANNAH MEAD
Head of UK Sales
“Brewdog Waterloo worked with Haidi and the team there to understand clarity on standardisation and targets for pre-booked. The focus over Christmas 2024 was increasing the pre-booked SPH by £2 the SPH target and increasing covers.
Using Haidi, the team and I became fixated on the SPH target that we had previously not had instant monitoring of, as well as identifying where our opportunities came from to increase that using the other data metrics and AI tasks, we exceeded our target by over 40%.
The efficiency that Haidi brought allowed me and the team to be more sales-minded, and focus on converting and driving sales into our venue. With total prebooked total up 27% (£270k) on the same dates as last year, Haidi proved to be an invaluable tool in driving sales.”
FILIPE BORNE
Head of Sales
Onboarding with HAIDI was a seamless process allowing us to fully understand our prebooked sales quickly and easily. The support we received from Ed and the team has been insightful and with regular catch ups, we know that we are heard and supported, always making improvements to the system based on our feedback.
HAIDI has allowed the whole business to fully understand where we are as a business in terms of key sales performance metrics, at a touch of a button. We use HAIDI daily and has formed an integral park of our sales culture within Lucky Voice. Within a few months of using HAIDI, we’ve seen an increase of conversion rate, which is a key metric our team focus on. As well as increases to our prebooked SPH and auto confirm levels. Anyone looking to embed a sales culture into their business, HAIDI is a fundamental place to start.
MICHELLE MORAN
Head of People & Operations Manager
HAIDI has completely transformed the way we use our booking data. The first thing that wins you over is the clarity of the dashboard — it’s so easy to navigate and pulls together all the information you need without the stress of digging through Collins or endless spreadsheets. Instead of getting lost in data, HAIDI delivers instant answers and highlights exactly what matters.
With just a click, we can view the data from every angle — forecasting, comparing performance against previous years, or drilling down into conversion rates and enquiries. This insight shows us exactly where to focus our efforts to drive results.
As an operator, I’ve become fully immersed in the world of sales because the information is presented in such a clear, accessible way. HAIDI has saved us time, uncovered opportunities, and given us the confidence to make smarter business decisions. It’s an essential tool for us now — we honestly couldn’t imagine working without it!
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